Plans & seats

CoNote bills per team, and capacity is measured in seats and notes.

What a seat is

A seat is one unit of capacity, and seats used = active team members + working integrations. A team with three people and two working integrations is using five seats. An integration starts using a seat once it is connected and working: one that is still connecting, or whose checks are failing to start, does not use a seat yet. A working integration that later starts failing keeps its seat until you turn it off, so you can fix it without losing your place. Turning off an integration, removing a member, or blocking a member frees a seat. Blocked members keep their record but do not count toward your seats.

The plans

The Free plan needs no card. Paid plans can be billed monthly or yearly — paying yearly gives you two months free.

Reaching your note limit

When you reach your note cap, CoNote keeps collecting new notes — it never drops them. The extra notes are locked: they stay hidden from your timeline and logbook until you upgrade. You'll see a locked-notes teaser at the bottom of the timeline and a count on the billing page.

We email everyone on the team (and add an in-app notification) when you cross 80%, 90%, and 100% of your notes, then send a weekly reminder while notes are locked. Upgrading unlocks the oldest locked notes first, up to your new plan's headroom. Nothing is ever deleted.

Reaching your seat limit

Seats work differently: once every seat is in use, you can't add another member. You can still set up another integration, it just waits with the status Needs a seat and starts collecting the moment you upgrade or free a seat. We email the whole team once when all seats fill up.

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